Legal Documentation
This Privacy Policy describes how we collect, use, store, and protect information provided by business clients, prospective customers, and website visitors in connection with our NP1 Nickel Wire (0.025mm) supply services. We are committed to safeguarding your information and maintaining transparency in all our data practices, in accordance with applicable international privacy regulations including the Swiss Federal Act on Data Protection (nFADP) and the EU General Data Protection Regulation (GDPR) where applicable.
Contents
01
We are a specialty materials supplier offering certified NP1-grade Nickel Wire (0.025mm diameter) to industrial, research, and commercial buyers worldwide. Our inventory is stored in Switzerland and has undergone third-party laboratory certification through an ISE-accredited Swiss laboratory. We operate as a direct-to-buyer supplier, eliminating traditional distribution layers to offer competitive pricing at institutional quality.
References in this policy to "we," "us," or "our" refer to SJEM Diversified, LLC, a limited liability company with its principal office at 930 S. 4th Street, Suite 209, Las Vegas, Nevada 89101, USA.
02
We collect only the information necessary to conduct business with you and respond to your inquiries. This includes:
Transaction & Order Information: Purchase history, order volumes, product specifications requested, pricing agreements, and shipping/logistics details.
Compliance & Regulatory Information: End-use declarations, export control certifications, and documentation required under applicable trade and materials regulations.
Communication Records: Emails, inquiry forms, and records of communications related to quotations, orders, or support.
Website Usage Data: IP address, browser type, pages visited, and time spent on site, collected automatically via standard web server logs and analytics tools.
We do not collect personal consumer data, sensitive personal categories of data, or payment card information directly (payments are processed through secure third-party providers).
03
We use collected information for the following business purposes:
04
Where the GDPR or Swiss nFADP applies, we rely on the following legal bases for processing your data:
05
We do not sell, rent, or trade your business information. We may share information with trusted third parties only where necessary:
All third parties engaged by us are bound by appropriate data protection agreements and are required to handle your data securely and only for the stated purpose.
06
Our operations are based in Switzerland, a country recognized by the European Commission as providing adequate data protection. Where data is transferred to recipients outside Switzerland or the European Economic Area, we implement appropriate safeguards such as Standard Contractual Clauses (SCCs) or equivalent mechanisms to ensure your data remains protected.
07
We retain business records, including contact and transaction information, for a minimum of seven (7) years following the close of a business relationship, as required by Swiss and international commercial and tax law. Records related to export compliance may be retained longer where required by applicable regulations. Website analytics data is retained in aggregated, anonymized form.
When data is no longer required, it is securely deleted or anonymized.
08
We take data security seriously. Our measures include:
In the event of a data breach that poses risk to your rights, we will notify affected parties and relevant authorities in accordance with applicable law.
09
Depending on your jurisdiction, you may have the following rights regarding your business data:
To exercise any of these rights, please contact us using the details in Section 13. We will respond within 30 days. We may require verification of your identity or authorization before processing your request.
10
Our website uses minimal cookies necessary for functionality and basic analytics. We do not use advertising or behavioral tracking cookies. Types of cookies used may include:
You may disable non-essential cookies through your browser settings. Disabling cookies will not prevent you from using our website or submitting inquiries.
11
We may send you information about product availability, pricing updates, new certifications, or relevant market developments where you have provided consent or where we have an existing business relationship and the communications relate to our services.
You may opt out of non-essential communications at any time by replying to any email with "Unsubscribe" in the subject line or contacting us directly. Transactional communications related to active orders or compliance requirements cannot be opted out of while a business relationship is active.
12
We may update this Privacy Policy periodically to reflect changes in our operations, legal requirements, or best practices. When we do, we will update the "Effective Date" at the top of this page. Material changes will be communicated via email to existing clients. Continued engagement with our services following notice of changes constitutes acceptance of the updated policy.
We encourage you to review this policy periodically.
13
For privacy-related inquiries, data subject requests, or questions about this policy, please contact us at:
If you are located in the European Economic Area and believe your data protection rights have been violated, you have the right to lodge a complaint with your local supervisory authority, or with the Swiss Federal Data Protection and Information Commissioner (FDPIC).